RANDSTAD USA Remote Collection Specialist in Atlanta, GA

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We are seeking a mission-driven Collections Specialist to join our Atlanta-based team. In this role, you will balance high-level productivity with a "customer-first" philosophy, helping our clients resolve financed contract obligations through empathetic negotiation. Join a transformational leadership team that values your autonomy, fosters a casual yet professional culture, and offers the flexibility of remote work with a supportive, collaborative communi
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What You’ll Do

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  • Manage a high volume of early-stage delinquent accounts, utilizing an autodialer to engage customers in friendly, professional negotiations to resolve past-due balances.
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  • Act as a consultant to our customers, educating them on contract terms and "90-day same as cash" structures to help them navigate their financial commitments.
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  • Identify hurdles to payment and proactively design repayment plans that balance company recovery goals
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  • Utilize skip-tracing tools and investigative methods to locate and re-establish contact with unresponsive accounts.
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What You’ll Bring

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  • 2 years of experience in high-volume collections, customer service, or a business-to-consumer (B2C) environment.
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  • Exceptional active listening and de-escalation skills, with the ability to remain patient and persistent.
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  • Comfortable navigating CRM software, autodialers, and standard office suites (Microsoft Excel/Word)
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Compensation & Benefits

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  • This role offers a competitive hourly rate of $22 - $24.00/hour.
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  • Work from the comfort of your home (Remote) with occasional high-impact team days in our Atlanta office.
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  • Standard hours are 8:00 AM &- 5:00 PM; however, we value candidates with the flexibility to support expanded service hours (up to 7:00 PM or occasional weekends)
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[ "Experience
  • Experienced
  • 2 years
Education
  • High School
    • " ]
    We are seeking a mission-driven Collections Specialist to join our Atlanta-based team. In this role, you will balance high-level productivity with a "customer-first" philosophy, helping our clients resolve financed contract obligations through empathetic negotiation. Join a transformational leadership team that values your autonomy, fosters a casual yet professional culture, and offers the flexibility of remote work with a supportive, collaborative communi[ "What You'll Do\n\n\n\t. Manage a high volume of early-stage delinquent accounts, utilizing an autodialer to engage customers in friendly, professional negotiations to resolve past-due balances.\n\t. Act as a consultant to our customers, educating them on contract terms and "90-day same as cash" structures to help them navigate their financial commitments.\n\t. Identify hurdles to payment and proactively design repayment plans that balance company recovery goals\n\t. Utilize skip-tracing tools and investigative methods to locate and re-establish contact with unresponsive accounts.\n\n\n. What You'll Bring\n\n\n\t 2 years of experience in high-volume collections, customer service, or a business-to-consumer (B 2 C) environment.\n\t. Exceptional active listening and de-escalation skills, with the ability to remain patient and persistent.\n\t. Comfortable navigating CRM software, autodialers, and standard office suites (Microsoft Excel/ Word)\n\n\n. Compensation & Benefits\n\n\n\t. This role offers a competitive hourly rate of $22 - $24.00/hour.\n\t. Work from the comfort of your home (Remote) with occasional high-impact team days in our Atlanta office.\n\t. Standard hours are 8:00 AM - 5:00 PM; however, we value candidates with the flexibility to support expanded service hours (up to 7:00 PM or occasional weekends)\n\n" ][ "Experience. Experienced 2 years. Education. High School" ]
    search terms: Specialist+Remote
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